Letting agents failing to adopt new technology, research shows

by Gary Whittaker

This article was brought to you by Rentman the premium property management system.

There is a lack of take-up of new technology by letting agents despite the knowledge that it could improve their businesses, according to a new study.

In a survey carried out by Imfuna Let, it was found that 78 per cent of professionals in the sector believe those who embrace such innovations can be more successful.

However, just 11 per cent said they are thinking of investing in new technology over the coming year, with the company's founder Jax Kneppers explaining that the organisation carried out the research to better understand letting agents.

He remarked: "What is surprising is that whilst there is a noticeable acceptance of the importance of technology there is a real lack of adoption."

Another key figure related to the use of smartphones and tablet computers, with 67 per cent admitting they do not use such devices at their workplace.

Last week, research published by the Dispute Service indicated nine out of ten letting agents are satisfied with the way their disputes are being handled at the organisation.

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16-June-11General Lettings News