Thanks, says the seller who wasn't even a client

News Category: Industry News

As we all know, estate agents often get it in the neck – so how nice to hear of one grateful person who wasn’t even a client.

The man sent the Gidea Park office of Beresfords in Essex a bottle of wine and a thankyou card.

The person concerned was selling through another agent, whilst Beresfords were selling his buyer’s property.

There were delays at the bottom of the chain and he wasn’t being kept informed by his own agent. However, every time an update was available, the Gidea Park branch would contact him to tell him what was going on.

The result? Everything finally exchanged, with one very happy home-mover who will undoubtedly sing this particular agent’s praises to a lot of other potential sellers.


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