NALS letting agents are now 'licensed'
News Category: Industry News
Published: 23-Sep-2009
This article was brought to you by Rentman the premium rent management software.
All letting agents bearing the National Approved Letting Scheme (NALS) logo can now call themselves NALS licensed following the introduction of new regulations.
The move has taken operation with immediate effect and licenses are now being issued to participating letting agents around the UK.
NALS chairwoman Caroline Pickering said the move would benefit letting agents, landlords and consumers as it represents a move towards a more regulated industry.
"The consumer directly engages with the term licensed and instantly connects this with protection, demonstrable quality and a benchmark of acceptable standards," she said.
To gain NALS certification a letting agency must hold professional indemnity and client money protection insurance.
It must also have a customer complaints procedure in place and meet defined standards of customer service.
The 1,400 letting agents which are already registered with the scheme will now become licensed.
NALS has designed a new logo to help consumers identify its members.
Find out more about letting agent software
